Product Analyst (Developer Platform)

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70 countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

**Job Description** We are on the lookout for a **Product Analyst** to join our Developer Platform tribe on our journey to always deliver amazing experiences for our internal engineering community of more than 3,000 developers across the world. If you are passionate about using data to drive strategic decisions and excited by the prospect of building the analytical foundations for a critical central function, this is your chance!

As a member of the Developer Platform Team, you'll support Delivery Hero's rapid innovation and growth. You'll work on foundational systems that enable faster feature development, security, and reliability across our global engineering community. Every enhancement you make will contribute to our teams' ability to build, scale, and deliver quality features---ultimately impacting millions of users worldwide.

As the Product Analyst, you will work across all these domains, partnering closely with Product Managers and Senior Leadership. You'll proactively uncover insights from our data (primarily in BigQuery) to shape strategy, optimize investments, and measure our impact. You'll have high visibility, tackling strategic questions related to development velocity, operational costs, tool adoption, and even ad-hoc analyses for our global CTO. This role is pivotal in ensuring we build the right things and demonstrably improve the lives of our developers.

As one of our founding analysts in the space, you'll help own a 'blank canvas. ' You are a self-starter who thrives in ambiguity, working closely with our lead analyst to define what matters and build the tracking systems to capture it. You aren't just following a roadmap; you're helping us draw it.

• Provide ad-hoc analysis and data expertise to support strategic initiatives and answer critical questions from senior leadership, including the global CTO.
• Analyze complex datasets from various sources (esp. BigQuery) to proactively uncover opportunities, diagnose problems, and understand the impact of our platforms on developer productivity and cost.
• Develop insightful dashboards and visualizations (using Tableau/Looker Studio) to communicate platform health, user behaviour, cost efficiency, and trends to stakeholders.
• Support the definition, tracking, and reporting of Key Performance Indicators (KPIs) and measurement frameworks across Developer Platform's products and services.
• Influence product strategy, feature prioritization, and investment decisions by translating analytical findings into compelling narratives and actionable recommendations for Product Managers and Leadership.
• Collaborate with Product and Engineering teams to define data requirements and ensure effective instrumentation for measuring key user journeys and outcomes.

**Qualifications**

• Exceptional analytical, quantitative reasoning, and pragmatic problem-solving skills, coupled with a high degree of intellectual curiosity and a drive to understand how people use technology.
• A 'get-it-done' attitude: You are comfortable rolling up your sleeves to solve problems, even if they fall outside a traditional analyst's scope. You prefer progress over perfection and can navigate a fast-paced environment where processes are still being defined.
• Strong communication and data storytelling skills, with a proven ability to influence diverse audiences, including senior management and technical teams.
• A proactive and autonomous mindset, comfortable navigating ambiguity and taking the initiative to explore data and identify meaningful opportunities.
• Strong proficiency in SQL and experience querying and manipulating large, complex datasets (experience with Google BigQuery and Python is a strong plus).
• Hands-on experience building impactful dashboards and visualizations using BI tools such as Tableau or Looker Studio.

**Additional Information** Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you're in good shape, then we're in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym \& Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we'll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life \& Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we've put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you're excited to grow, collaborate and be part of the world's leading delivery platform, we'd love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience---just let us know with an email to our Inclusion Officer at inclusion@deliveryhero. com.

**Severely disabled applicants with equal qualifications will be given preferential consideration. **You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.